How we collect, use, and protect your personal data when you interact with Silkpea.
We collect personal information you provide directly, such as your name, email address, and contact details when you fill out forms or communicate with us. We also automatically collect certain technical data, including IP address, browser type, and usage patterns through cookies and similar tracking technologies.
Your data is used to respond to inquiries, process orders, improve our textile product offerings, and send relevant updates about our collections and fabrication methods. We rely on your consent and legitimate business interests as the legal basis for processing.
Our platform uses essential cookies for site functionality and analytics cookies to understand how visitors interact with our structured product grids and documentation. You can manage your cookie preferences through your browser settings at any time.
We do not sell your personal data. We may share limited information with trusted service providers who assist with website hosting, email delivery, and analytics, under strict confidentiality agreements. No data is transferred to third parties for their own marketing purposes.
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your consent at any time and request a copy of the data we hold about you. To exercise these rights, please contact us using the details below.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure.
Privacy Contact For any questions or requests regarding your data, email us at info@silkpea.com or write to 6591 Wintheiser Field Suite 829. Last updated: June 1, 2025.